I often send the same document, can I automate this process? Mikael Forsgren Updated November 16, 2016 09:56 Follow Yes you can! By creating a template with the documents you usually send, you will save time! Read more: I often send to the same persons. Can I automate this process? Related articles Attach one or more files to a case Your first E-delivery Comments 0 comments Please sign in to leave a comment.