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Marita Rickman

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Activity overview

Latest activity by Marita Rickman
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    Marita Rickman created an article,

    How do I configure branding for the Kiosk Mode?

      If you are using Assently Point of Sale, you can set branding for the Kiosk Mode (where the list of cases are shown, usually on a tablet). You find the settings under Account settings -> Theme ->...

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    Marita Rickman created an article,

    Placement of signature in the middle of a document

    If you also want a signature, date and name inside a document in addition to the one that ends up on the receipt page, you can get this after the signing is completed. To do this, you need to inse...

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    Marita Rickman created an article,

    Can I add a text to the signing view?

    Yes, you can add instructions/information in the header or in the footer of the signing view. The setting is made on an account level and will be displayed on all cases sent from your account. In t...

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    Marita Rickman created an article,

    Create a trial account

    Do you want to try out Assently E-sign? Depending on which country you want to use Assently E-Sign in there are different account plans for each of the country's e-ID. Choose the country that match...

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    Marita Rickman created an article,

    Set callback via API

    To set up a subscription to events and get a callback, use CaseEventSubscription, as found in the API documentation. You can set up the subscription to a template or individual case through the API...

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    Marita Rickman created an article,

    Extra fields for parties

    When you create a case, you can add optional fields such as National ID Number and Cell phone number by clicking Show optional Fields. And to hide these fields, click Hide optional fields If you ...

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    Marita Rickman created an article,

    I receive a 401 error message, what does that mean?

    A 401 Unauthorized error indicates that the provided token is wrong. Please ensure that your token is being used within the correct environment (test or prod) is a JSON token with a signature encr...

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    Marita Rickman created an article,

    How do I delete a case

    Delete a Case Note that deleting a case will permanently disappear! There are different ways to delete a case: Has the case status Draft To delete a case, go to the case and select Delete. You firs...

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    Marita Rickman created an article,

    Setting up Case Retention (automatic deletion of cases)

    By default, cases are saved until you delete them. If you want that the finished cases to be deleted automatically after a specific number of days, you can set up a retention period. You can config...

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    Marita Rickman created an article,

    The fields in my form will not be filled in

      I have uploaded a fillable PDF to a case but the fields are not visible and can not be edited in my form, why?  1. Make sure you have created fillable fields in Adobe Acrobat (or any PDF editor) ...